The hotel offers amenities for your comfortable stay and unforgettable experiences
Delicious Restaurant
“The food at the hotel restaurant was fantastic, offering a variety of well-prepared dishes that catered to all tastes.” view full review
Spotless Cleanliness
“The bathroom was immaculate, with fresh towels and great water pressure in the shower that made for a refreshing experience.” view full review
Spacious Comfort
“Our room was spacious and comfortable, providing a perfect retreat after a long day of activities.” view full review
Excellent Amenities
“The hotel facilities were impressive, featuring a range of leisure options that enhanced the overall stay.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Express check-in/ -out
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Coffee shop
Smoke detectors
Electric vehicle charging station
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Cycling
Golf course
Yoga class
Sports trainer
Services
Pet amenities available
Room service
Housekeeping
Laundry
Dry cleaning
Tours/Ticket assistance
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Picnic area/ Tables
Packed lunches
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Cots
Board games
Children's menu
Facilities for people with disabilities
Toilet for disabled
Bathroom for disabled
Spa & Leisure
Indoor swimming pool
Sun terrace
Garden area
Spa & wellness centre
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Room features
Heating
Terrace
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Bathtub
Free toiletries
Media
AM/FM alarm clock
Room decor
Curtains
Show more
Location
Cirencester Road,
Cheltenham,
United Kingdom,
GL53 8EA,
Gloucestershire
Map view
street view
Cirencester Road,
Cheltenham,
United Kingdom,
GL53 8EA,
Gloucestershire
City landmarks
Cotswold Way
Leckhampton Hill
2.2
km
Park
Pittville Park
4.1
km
Montpellier Walk
Montpellier District
3.1
km
Keynsham Rd
Sandford Parks Lido
2.4
km
Gallery
The Wilson
3.4
km
Park
Montpellier Gardens
2.9
km
Saint Mary's Church
900 m
stocks
880 m
Church
Charlton Kings Baptist
900 m
Church
St Mary's
900 m
War memorial
940 m
Shurdington
Devil's Chimney
2.2
km
Sacred Hearts
1.1
km
Church of the Holy Apostles
1.8
km
Church
Leckhampton Baptist Church
1.5
km
Cheltenham GL53 7ED
Cheltenham panorama view
3.0
km
Fountain
The Neptune Fountain
3.2
km
Church
Holy Apostles Church
1.8
km
Naunton Ln
Naunton Park Primary School
2.7
km
Church
Emmanuel Church
2.2
km
Unnamed Road
The Minotaur and the Hare
3.3
km
St Peter's Church
2.2
km
Glenfall Fellowship
1.9
km
Park
Imperial Gardens
3.1
km
Naunton Lane Evangelical Presbyterian Church
2.0
km
Church
The Church of Jesus Christ of latter-day Saints
2.0
km
CheltenhamEngland
Walks With Hawks
5.4
km
Leckhampton Hill & Charlton Kings Common
3.2
km
London Road Dowdeswell Park
Sibling Distillery
3.6
km
Nearby
Golf Course
Lilley Brook Golf Club
410 m
Restaurants
Lakeside Restaurant
50 m
Cirencester Road DoubleTree by Hilton Cheltenham
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
tranquil location
friendly staff
view obstruction
cold plates
7.6/10
Very good
Rooms
8.0
Location
9.0
Service
7.5
Dining
6.5
Guest reviews
7.6/10
based on 8 reviews
7.2
7.2/10 based on 3306 reviews
William
United States,
January
2024
8.2/10
I absolutely loved my stay at this hotel! The location is fantastic, with beautiful gardens and a small lake right by it, plus being near the Clock Tower pub was a bonus. The rooms were cozy and had lovely garden views, making my mornings even more enjoyable. The service was top-notch, with attentive staff who made my experience truly special. As for dining, the meals were good overall, but the cold plates were a bit of a letdown. The facilities were great, especially the pet amenities available, which made my furry friend feel right at home.
Rooms
8.0
The rooms were in good condition and had a nice view of the garden.
Service
9.0
The staff were lovely and provided great service.
Location
9.0
The hotel is set in nice gardens by a small lake, creating a pleasant atmosphere.
Dining
7.0
The dining experience was good overall, but serving on cold plates was unfortunate.
Facilities
8.0
The pet amenities available were a nice touch for pet owners.
Thomas
United Kingdom,
October
2023
7.4/10
The hotel offers a comfortable stay with convenient amenities and services. The rooms are well-equipped, but some small details were overlooked. The service is friendly and accommodating, although there were occasional hiccups. The location is pleasant with beautiful surroundings, but the dining options could be better.
Rooms
8.0
The rooms are equipped with a Starbucks coffee machine and a useful fan, but there were instances of forgotten cutlery at meals.
Service
7.0
The staff provided exceptional service, though there was a slight confusion at times. Overall, they were attentive and eager to assist.
Location
9.0
The hotel is situated in a lovely area with nice gardens by a small lake, ideal for a relaxing ambiance.
Dining
6.0
The dining experience offers specials to order, but some items are not included in the rate, affecting the overall value.
Facilities
7.0
The hotel provides standard facilities for a comfortable stay, meeting the basic needs of guests.
Stuart
United Kingdom,
October
2023
7.6/10
I had a lovely stay at the hotel, with clean and comfortable rooms and exceptionally good service from the staff. The location by the small lake and nice gardens was wonderful, but the cold plates during dining were a letdown. Overall, a great value for the money spent.
Rooms
8.0
My room was kept very clean and had a nice view overlooking a brook. Although it was in decent condition, it was fairly old.
Service
7.0
The staff were lovely and gave great service. However, there were some communication gaps within the team regarding the services provided.
Location
9.0
The hotel is set in nice gardens by a small lake, in a wonderful area near the town center and close to Cotswolds.
Dining
6.0
The dining experience was good overall, but it was disappointing that the meals were served on cold plates instead of hot ones.
Facilities
8.0
The hotel has a range of services available, including room service, dry cleaning, housekeeping, laundry, welcome drink, pet amenities, and tours/ticket assistance.
Frederick
United Kingdom,
October
2023
7.8/10
The hotel is situated in a wonderful area with lovely gardens by a small lake. The rooms offer a comfortable stay with beautiful views, including breakfast. The service provided was a mix of attentive care and some miscommunication. The dining experience, although featuring succulent steaks, had the downside of serving on cold plates. Overall, a fantastic location with warm service and some room for improvement in services and dining.
Rooms
8.0
The room had a king-size bed with sumptuous bedding, ensuring a very comfortable stay.
Service
7.0
The staff provided lovely service, although there was some miscommunication observed within the team.
Location
9.0
The hotel is set in nice gardens by a small lake, creating a fantastic atmosphere for guests to enjoy.
Dining
7.0
The succulent steaks were a highlight, but the inconvenience of serving on cold plates was unfortunate.
Facilities
8.0
The facilities offered added convenience and value to the overall stay.
Oliver
United Kingdom,
September
2023
7.6/10
The hotel offers pleasant rooms with lovely views over the grounds and good en suite facilities, but there are some communication issues with the service team. The location is wonderful, set in nice gardens by a small lake near the town centre. The dining experience, while enjoyable, could improve on service and plate temperature. Overall, the facilities are satisfactory but have room for enhancement.
Rooms
8.0
The rooms provide a lovely view over the grounds and have good en suite facilities.
Service
7.0
The service was generally good, but there were communication issues within the team that impacted the customer experience.
Location
9.0
The hotel is set in nice gardens by a small lake, making for a wonderful location near the town centre.
Dining
7.0
The dining experience was pleasant, with some room for improvement in communication and plate temperature.
Facilities
7.0
The facilities at the hotel are satisfactory, but there is room for enhancement.
James
United Kingdom,
September
2023
8.2/10
The hotel is in a lovely location with gardens by a small lake, making it perfect for a relaxing stay. The staff were exceptional, providing focused service, although there was a minor confusion with payment methods. The dining experience had some room for improvement with cold plates being used, but the home-made products were a nice touch.
Rooms
8.0
The room had a comfy bed and a bath, but the view was not as expected with a brick balustrade partially obstructing the scenery.
Service
9.0
The staff were lovely and provided great service, with some minor confusion among the team about payment procedures.
Location
9.0
The hotel is set in nice gardens by a small lake, offering a tranquil environment for guests. It's centrally located to explore various areas and enjoy leisure activities.
Dining
7.0
The dining experience included home-made products but was slightly marred by the use of cold plates.
Facilities
8.0
The hotel offers various facilities such as room service, dry cleaning, housekeeping, and pet amenities to enhance guests' stay.
tranquil location
view obstruction
Rebecca
United States,
July
2023
7.2/10
I had a mixed experience at the hotel. The rooms were spacious and modern, and the breakfast was delicious. However, the service could be improved as there were some issues with staff training. The location was great with beautiful gardens, but the dining experience fell short with cold plates.
Rooms
8.0
The rooms were spacious and modern, and the breakfast was delicious.
Service
7.0
There were some issues with staff training, although in general, the service was good.
Location
9.0
The hotel is set in beautiful gardens with a small lake, making it a lovely location.
Dining
5.0
The dining experience fell short as the plates were served cold.
Facilities
7.0
The facilities were decent overall.
Stephen
United Kingdom,
May
2023
7.8/10
The hotel is beautifully situated in nice gardens by a small lake, offering a serene atmosphere. The rooms are cozy with useful fans and very comfy beds, providing lovely garden views. The service was friendly and attentive, though there is room for improvement in customer interactions. The location is pleasant, especially for those looking for a peaceful setting near town. The dining experience was good overall, with the unfortunate use of cold plates. The facilities are well-kept and add to the overall comfort of the stay.
Rooms
8.0
The rooms are cozy with useful fans and very comfy beds, offering lovely garden views.
Service
7.0
The staff was friendly and attentive, though there is room for improvement in customer interactions.
Location
9.0
The hotel is beautifully set in nice gardens by a small lake, offering a serene atmosphere close to town.
Dining
7.0
The dining experience was good overall, but the use of cold plates was unfortunate.
Facilities
The facilities are well-kept and add to the overall comfort of the stay.
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