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Doubletree By Hilton Cheltenham-Cotswolds Hotel, Cheltenham

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From112US$ /night
Check-in
03Feb2025Select date
Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA

DoubleTree by Hilton Cheltenham is a Georgian manor house set on the edge of Lilley Brook Golf Course. It features beautiful landscaped gardens and offers a blend of contemporary luxury and classic aesthetics in the Cotswolds. The hotel is recognized for its full-service spa and proximity to local attractions, making it a notable choice among travelers. Guests are welcomed with a complimentary signature chocolate chip cookie upon arrival.

Location

DoubleTree by Hilton Cheltenham is located just two miles from the vibrant center of Cheltenham, known for its Regency architecture and shopping. The hotel is set within the Cotswolds, an Area of Outstanding Natural Beauty, providing ample opportunities for outdoor activities. Access to transportation is convenient, with Cheltenham station located 3 miles away, offering train services from Bristol.

Rooms

All guestrooms provide comforts such as 24-hour room service, free WiFi, and laptop-compatible safes. Each room has an en-suite bathroom equipped with complimentary toiletries. Some double rooms feature upgraded amenities, including bathrobes, slippers, and hot chocolate. Family rooms are available to accommodate both adults and children, enhancing the family-friendly atmosphere of the hotel.

Eat & Drink

The Lakeside Restaurant serves cooked and Continental breakfasts as well as an à la carte dinner menu with views overlooking the garden and lake. Lilley Brook Bar & Lounge offers specialty teas, afternoon tea, lunch, and light meals, with optional terrace seating for guests. Both dining venues emphasize a relaxing atmosphere suitable for casual or romantic dining experiences.

Leisure & Business

The hotel boasts a full-service spa with a range of treatments using Elemis skin products. Leisure options include a gym, indoor pool, sauna, and steam room, accommodating various relaxation preferences. For business travelers, the hotel features 13 naturally-lit event spaces, an on-site planning team, and the capacity to host gatherings of different sizes.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe King Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
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Queen Room
Max:
2 persons
22 m² 
Bed options:
1 King Size Bed
Shower
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King Room
Max:
2 persons
26 m² 
Bed options:
1 King Size Bed
Shower
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Getting around

A list of all available modes of transport

City Center
Cheltenham 1.9 mi
Airports
Gloucestershire (GLO) 6.8 mi
Bristol (BRS) 54.0 mi
Bus
Bus stop1400 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Baggage storage
  • Locker room
  • Coffee shop
  • Smoke detectors
  • Electric vehicle charging station
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness center
  • Cycling
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Pet amenities available
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cribs
  • Board games
  • Children's menu

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Indoor swimming pool
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view

Room features

  • Heating
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Bathtub
  • Free toiletries

Media

  • AM/FM alarm clock

Room decor

  • Curtains
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Location

Cirencester Road, Cheltenham, United Kingdom, GL53 8EA
Map view
street view
Cirencester Road, Cheltenham, United Kingdom, GL53 8EA
Nearby
Golf Course
Lilley Brook Golf Club
1400 ft
Restaurants
Lakeside Restaurant
200 ft
Cirencester Road DoubleTree by Hilton Cheltenham

Reviews and Ratings

Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
tranquil location
friendly staff
view obstruction
cold plates
7.6/10
Very good
Rooms
8.0
Location
9.0
Service
7.5
Dining
6.5
Guest reviews
7.6/10
based on 8 reviews
7.1
7.1/10based on 3417 reviews
William
United States of America, January  2024
8.2/10

I absolutely loved my stay at this hotel! The location is fantastic, with beautiful gardens and a small lake right by it, plus being near the Clock Tower pub was a bonus. The rooms were cozy and had lovely garden views, making my mornings even more enjoyable. The service was top-notch, with attentive staff who made my experience truly special. As for dining, the meals were good overall, but the cold plates were a bit of a letdown. The facilities were great, especially the pet amenities available, which made my furry friend feel right at home.

Rooms
8.0
The rooms were in good condition and had a nice view of the garden.
Service
9.0
The staff were lovely and provided great service.
Location
9.0
The hotel is set in nice gardens by a small lake, creating a pleasant atmosphere.
Dining
7.0
The dining experience was good overall, but serving on cold plates was unfortunate.
Facilities
8.0
The pet amenities available were a nice touch for pet owners.
Thomas
United Kingdom, October  2023
7.4/10

The hotel offers a comfortable stay with convenient amenities and services. The rooms are well-equipped, but some small details were overlooked. The service is friendly and accommodating, although there were occasional hiccups. The location is pleasant with beautiful surroundings, but the dining options could be better.

Rooms
8.0
The rooms are equipped with a Starbucks coffee machine and a useful fan, but there were instances of forgotten cutlery at meals.
Service
7.0
The staff provided exceptional service, though there was a slight confusion at times. Overall, they were attentive and eager to assist.
Location
9.0
The hotel is situated in a lovely area with nice gardens by a small lake, ideal for a relaxing ambiance.
Dining
6.0
The dining experience offers specials to order, but some items are not included in the rate, affecting the overall value.
Facilities
7.0
The hotel provides standard facilities for a comfortable stay, meeting the basic needs of guests.
Stuart
United Kingdom, October  2023
7.6/10

I had a lovely stay at the hotel, with clean and comfortable rooms and exceptionally good service from the staff. The location by the small lake and nice gardens was wonderful, but the cold plates during dining were a letdown. Overall, a great value for the money spent.

Rooms
8.0
My room was kept very clean and had a nice view overlooking a brook. Although it was in decent condition, it was fairly old.
Service
7.0
The staff were lovely and gave great service. However, there were some communication gaps within the team regarding the services provided.
Location
9.0
The hotel is set in nice gardens by a small lake, in a wonderful area near the town center and close to Cotswolds.
Dining
6.0
The dining experience was good overall, but it was disappointing that the meals were served on cold plates instead of hot ones.
Facilities
8.0
The hotel has a range of services available, including room service, dry cleaning, housekeeping, laundry, welcome drink, pet amenities, and tours/ticket assistance.
Frederick
United Kingdom, October  2023
7.8/10

The hotel is situated in a wonderful area with lovely gardens by a small lake. The rooms offer a comfortable stay with beautiful views, including breakfast. The service provided was a mix of attentive care and some miscommunication. The dining experience, although featuring succulent steaks, had the downside of serving on cold plates. Overall, a fantastic location with warm service and some room for improvement in services and dining.

Rooms
8.0
The room had a king-size bed with sumptuous bedding, ensuring a very comfortable stay.
Service
7.0
The staff provided lovely service, although there was some miscommunication observed within the team.
Location
9.0
The hotel is set in nice gardens by a small lake, creating a fantastic atmosphere for guests to enjoy.
Dining
7.0
The succulent steaks were a highlight, but the inconvenience of serving on cold plates was unfortunate.
Facilities
8.0
The facilities offered added convenience and value to the overall stay.
Oliver
United Kingdom, September  2023
7.6/10

The hotel offers pleasant rooms with lovely views over the grounds and good en suite facilities, but there are some communication issues with the service team. The location is wonderful, set in nice gardens by a small lake near the town centre. The dining experience, while enjoyable, could improve on service and plate temperature. Overall, the facilities are satisfactory but have room for enhancement.

Rooms
8.0
The rooms provide a lovely view over the grounds and have good en suite facilities.
Service
7.0
The service was generally good, but there were communication issues within the team that impacted the customer experience.
Location
9.0
The hotel is set in nice gardens by a small lake, making for a wonderful location near the town centre.
Dining
7.0
The dining experience was pleasant, with some room for improvement in communication and plate temperature.
Facilities
7.0
The facilities at the hotel are satisfactory, but there is room for enhancement.
James
United Kingdom, September  2023
8.2/10

The hotel is in a lovely location with gardens by a small lake, making it perfect for a relaxing stay. The staff were exceptional, providing focused service, although there was a minor confusion with payment methods. The dining experience had some room for improvement with cold plates being used, but the home-made products were a nice touch.

Rooms
8.0
The room had a comfy bed and a bath, but the view was not as expected with a brick balustrade partially obstructing the scenery.
Service
9.0
The staff were lovely and provided great service, with some minor confusion among the team about payment procedures.
Location
9.0
The hotel is set in nice gardens by a small lake, offering a tranquil environment for guests. It's centrally located to explore various areas and enjoy leisure activities.
Dining
7.0
The dining experience included home-made products but was slightly marred by the use of cold plates.
Facilities
8.0
The hotel offers various facilities such as room service, dry cleaning, housekeeping, and pet amenities to enhance guests' stay.
tranquil location
view obstruction
Rebecca
United States of America, July  2023
7.2/10

I had a mixed experience at the hotel. The rooms were spacious and modern, and the breakfast was delicious. However, the service could be improved as there were some issues with staff training. The location was great with beautiful gardens, but the dining experience fell short with cold plates.

Rooms
8.0
The rooms were spacious and modern, and the breakfast was delicious.
Service
7.0
There were some issues with staff training, although in general, the service was good.
Location
9.0
The hotel is set in beautiful gardens with a small lake, making it a lovely location.
Dining
5.0
The dining experience fell short as the plates were served cold.
Facilities
7.0
The facilities were decent overall.
Stephen
United Kingdom, May  2023
7.8/10

The hotel is beautifully situated in nice gardens by a small lake, offering a serene atmosphere. The rooms are cozy with useful fans and very comfy beds, providing lovely garden views. The service was friendly and attentive, though there is room for improvement in customer interactions. The location is pleasant, especially for those looking for a peaceful setting near town. The dining experience was good overall, with the unfortunate use of cold plates. The facilities are well-kept and add to the overall comfort of the stay.

Rooms
8.0
The rooms are cozy with useful fans and very comfy beds, offering lovely garden views.
Service
7.0
The staff was friendly and attentive, though there is room for improvement in customer interactions.
Location
9.0
The hotel is beautifully set in nice gardens by a small lake, offering a serene atmosphere close to town.
Dining
7.0
The dining experience was good overall, but the use of cold plates was unfortunate.
Facilities
The facilities are well-kept and add to the overall comfort of the stay.
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Rooms and Guests2 Guests, 1 Room